Why isn’t my access code working?
If your access code is not working, confirm the following: You are entering the correct access code that was sent to your email. The access code is valid. The lock has sufficient battery. The lock is connected to the hub. If you are still having trouble, contact your property manager.
What if the access code to unlock my Yale Smart Lock is not working?
If your Yale Smart Lock access code is not working, please contact your property manager to fix it.
