How do I change my Arize Smart Thermostat settings?   

To change your thermostat settings using the Arize Smart Thermostat   Use the left < and right > arrows on your Arize Smart Thermostat to navigate to the menu and press OK.   Use the right > arrow to highlight the settings icon and press OK.    Use the up ^ and down v arrows to view and edit your thermostat settings.     You will have the option to adjust your home temperature, screen brightness, screen timeout timer, button sound, and/or advanced settings.   Note: We strongly encourage you to avoid changing the advanced settings, as they are preconfigured to maximize your thermostat’s performance. If […]

How do I edit my alert and notification preferences?   

Alerts and notifications that you can edit Push notifications.  Entry detected.  Motion detected.   Device offline.   Device low battery.   Access code used.   Firmware update completed.   There are two ways to edit your alert and notification preferences From the notification page (edit all alerts and notifications).   From the device settings page (used only for editing entry detection and motion […]

How do I change my primary access code?  

To change your personal access code Open the Arize Resident App.   From the resident dashboard, tap on the menu icon located in the upper left corner of the screen.  Tap Settings.  Tap Devices.  Tap Smart Lock from the menu.  Select the smart lock device you would like to change the personal access code to.  Tap Change Primary Access Code.  Verify the current access code.  […]

How do I sign out of the app? 

To sign out of the app Open the Arize Resident App.    From the resident dashboard, tap the menu icon located at the upper left corner of the screen.   Tap the Log Out button at the bottom of the screen. 

How do I change my account password? 

To change your account password Open the Arize Resident App.    From the resident dashboard, tap the menu icon located at the upper left corner of the screen.   Tap Settings.   Tap Account.  Tap Change Password.  Enter your current password and tap Submit.  Enter your new password.  Tap Change Password. 

How do I update my profile information? 

To change your profile picture Open the Arize Resident App.    From the resident dashboard, tap the menu icon located at the upper left corner of the screen.   Tap your name or picture to view your profile information.  Tap the user icon to update your picture. You can take a photo with your phone camera or upload an existing photo from your photo gallery.  Note: You cannot change other information […]

How do I change the names of my devices? 

To change your device’s name Open the Arize Resident App.  From the resident dashboard, locate the device you’d like to edit.  Tap the three dots on the device’s tile.  Tap Device Name.  Enter the device’s new name.  Tap Save. 

How do I rename a room?  

To rename a room Open the Arize Resident App.   From the resident dashboard, tap the All Rooms dropdown menu located in the upper right corner of the screen.   Tap Rename at the bottom of the popup scroll menu.  Tap on the room you want to rename.  Enter a new name.  Tap Save in the upper right corner of the screen. 

Where do I edit notification settings? 

To edit notification settings Open the Arize Resident App.   From the resident dashboard, tap the menu icon located at the upper left corner of the screen.   Tap Settings.   Tap Notifications.  From here, you can toggle on/off alerts and notifications, either one by one or all at once.  Once you’re finished, tap Save in the upper right corner of the screen. Note: By default, all notifications […]