What is the auto-locking feature?
All our smart locks include an auto-locking feature, which will automatically lock the door after 60 seconds. You can change this timer in the Arize Resident App (available timers include: Never, 30s, 60s, 120s, or 180s).
How do I change the amount of time before the Arize Smart Lock auto-locks?
To change the amount of time before the Arize Smart Lock auto-locks Open the Arize Resident App. From the resident dashboard, locate the Arize Smart Lock tile. Tap the three dots. Tap Adjust Autolock Settings. Scroll and select the amount of time before the Arize Smart Lock auto-locks. Tap the checkmark icon located in the upper right corner of the popup scroll menu.
How does the one-touch lock feature work?
When the Arize Smart Lock is unlocked, you can gently place the back of your hand on the screen to lock it.
How do I lock or unlock the door through the Arize Resident App?
To lock or unlock your door through the Arize Resident App Open the Arize Resident App. From the resident dashboard, tap the Arize Smart Lock tile. Lock and unlock icons should appear on the screen. Tap the corresponding icon to lock/unlock the door.
How do I change my primary access code?
To change your personal access code Open the Arize Resident App. From the resident dashboard, tap on the menu icon located in the upper left corner of the screen. Tap Settings. Tap Devices. Tap Smart Lock from the menu. Select the smart lock device you would like to change the personal access code to. Tap Change Primary Access Code. Verify the current access code. […]
