How do I troubleshoot a hub that is offline?   

To troubleshoot a hub using the device First, make sure the hub is plugged into a power source. You should see a green light above the power icon if it is plugged in.  Try unplugging the hub, then plugging it back in to initiate the boot-up process.  Make sure that the 4G/Wi-Fi light indicator is green during the boot-up […]