How do I set a fan mode?

To set a fan mode On the “Thermostats” page, filter through to find the thermostat you want to adjust. Once you find the thermostat you are looking for, click either On, Auto, or Circulating under the “Fan Mode” column. Note: Property managers can control the thermostats in the “Vacant” section. They can only view the […]

How do I set a target temperature using the Arize Management Portal?

To set your target temperature  On the “Thermostats” page, filter through to find the thermostat you want to adjust. Once you find the thermostat you are looking for, click the number located under the “Set Temp” column. Drag the slider to set your desired temperature range. Note: Property managers can control the thermostats in the […]

What are the different thermostat and fan modes?

There are three different thermostat modes Auto: Set a temperature range. The heater or air conditioning will automatically turn on if the temperature goes outside of this range.   Heat: The heater will turn on until it is set to a different setting.  Cool: The air conditioning will turn on until it is set to a different setting.  Off  There are […]

How do I view thermostat activities for a specific unit?

To view the thermostat activity for a specific vacant unit  The activities page records all thermostat activity inside your vacant units. Here, you can view temperature changes, mode changes, schedule setup, and edits. Scroll down the side bar navigation. Click Activities. Filter through to find the thermostat you want to view activity for. Note: Property managers can control the […]

How do I use the extreme temperature setting?

To use the extreme temperature setting Click Devices in the side navigation menu. Click Thermostats under “Devices”. Click Settings (or the settings icon) next to the title of the “Thermostats” page. Use the slider to set your extreme cold temperature threshold (range between 40°F – 50°F). The low-temperature threshold refers to the temperature at which you […]

How do I turn on the thermostat using the Arize Management Portal?

To turn on the thermostat On the “Thermostats” page, filter through to find the thermostat you want to adjust. Once you find the thermostat you are looking for, click either Auto, Heat, or Cool under the “Thermostat Mode” column. Note: Property managers can control the thermostats in the “Vacant” section. They can only view the […]

How do I access thermostats in the Arize Management Portal?

To access thermostats in the Arize Management Portal  Click Devices in the side navigation menu. Click Thermostats (located under “Devices”). The thermostats are categorized by the status of the unit they are in (“Vacant” or “Occupied”). Note: Property managers can control the thermostats in the “Vacant” section. They can only view the status and information […]

Can I control my Arize Smart Thermostat from my mobile device? 

You can access the Arize Management Portal on mobile devices by signing in online.   Note: Property managers can control the thermostats in the “Vacant” section. They can only view the status and information of the thermostats in the “Occupied” section. By default, thermostats in vacant units are set to “Off” mode. 

What happens to the thermostat when residents move out? 

When a resident moves out of a unit, that unit’s thermostat status switches  from “Occupied”  to “Vacant”. While thermostats will automatically switch to “Vacant”, property managers can also manually change this status from the property page in the portal. Note: Property managers can control the thermostats in the “Vacant” section. They can only view the status and information of the thermostats in the “Occupied” section. By default, thermostats in vacant units are set […]

What is the extreme temperature setting? 

The extreme temperature setting is a safety feature that protects your property from freezing or overheating. You can set thresholds to prevent the unit from reaching extremely hot or cold temperatures.  Learn how to use the extreme temperature setting here .