Resident Help Center


Can my property manager see my smart lock access history and/or motion detection history? 

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A log of sensitive device activities is only available to you. Property managers DO NOT have access to this information. This includes:  

  • Access code usage  
  • Motion detection  
  • Entry detection records  

A log of device activities related to operational upkeep and public safety is available to both you and your property manager. This includes:  

  • Device battery level  
  • Online status  
  • Water leak detection  
  • Extreme temperature detection