What do I do if my Honeywell Smart Thermostat goes offline?  

To troubleshoot your Honeywell Smart Thermostat if it goes offline Check to make sure your Wi-Fi is working.   If your Wi-Fi is working, restart the thermostat by unplugging it or removing it from the wall plate for 30 seconds.  If you are still experiencing issues, contact your property manager. 

How do I add and delete a time period from my schedule through the Arize Resident App? 

There are two ways to add and delete a time period Through the Arize Resident App   Using the Arize Thermostat device   To add a time period to your thermostat schedule through the Arize Resident App  Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap the Schedule icon.   Tap the + button located in the upper right corner of the screen.   From here […]

How do I edit my thermostat schedule? 

There are two ways to edit your thermostat schedule on and off  Through the Arize Resident App   Using the Arize Thermostat device   To edit your thermostat schedule through the Arize Resident App  Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap the Schedule icon.   Tap the time period tile you want to edit.   From here you can:    Tap the mode icon to […]

How do I copy my thermostat schedule?    

There are two ways to copy your thermostat schedule   Through the Arize Resident App   Using the Arize Smart Thermostat  To copy your thermostat schedule through the Arize Resident App  Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap the Schedule icon.   Tap Schedule Options.   Tap Copy Schedule.   Select which days of the week you want to copy the schedule to.   […]

How do I adjust the brightness of the Arize Smart Thermostat display screen?   

To adjust the brightness of the Arize Smart Thermostat display screen Use the left < and right > arrows to navigate to the menu icon and press OK.    Use the right > arrow to navigate to the settings icon and press OK.    Use the down v arrow to navigate to Screen Brightness and press OK.      Use the up ^ and down v arrows to select which setting you want and press OK. 

How do I view my thermostat schedule?  

There are two ways to view your thermostat schedule Through the Arize Resident App   Using the Arize Smart Thermostat  To view your thermostat schedule through the Arize Resident App  Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap the Schedule icon.   Tap the time period tiles to view the schedule information.   To view your thermostat schedule using the Arize Smart […]

How do I turn my thermostat schedule on or off?   

There are two ways to turn your thermostat schedule on and off  Through the Arize Resident App   Using the Arize Smart Thermostat  To turn the thermostat schedule on and off through the Arize Resident App  To turn it on Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap the Schedule icon.   Tap Schedule Options.   Tap Turn Schedule On.   Note: A default schedule will appear […]

How do I remove a temperature hold?

There are two ways to remove a temperature hold  Through the Arize Resident App   Using the Arize Smart Thermostat  To remove a temperature hold through the Arize Resident App  Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap Hold Options.   Select Remove Hold.   You will now see the status “Following Schedule” below the temperature controls.   To remove a temperature hold using the Arize Smart Thermostat   […]

How do I edit a temperature hold? 

There are two ways to edit a temperature hold Through the Arize Resident App   Using the Arize Smart Thermostat  To edit a temperature hold through the Arize Resident App  Open the Arize Resident App.   From the resident dashboard, tap the thermostat device tile.   Tap Hold Options.   Select the desired hold option.   To edit a temperature hold using the Arize Smart Thermostat After initiating […]