Property Manager Help Center


How do I set my residents up to control the smart devices in their unit?  

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To set your residents up to control the smart devices in their unit

  1. Verify the resident doesn’t already exist in the Arize Management Portal.  
  2. Click Residents in the side navigation menu. 
  3. Click the Create Resident button located in the upper right corner of the screen. 
  4. Fill out the form and click Save. 
  5. Once you select your filters, click Apply. 
  6. Your resident will receive an “Arize – Invitation to Join” email from Arize Support ( 
  7. The new resident should download the Arize Resident App and use the credentials provided in the email to log in to their account.  
  8. Once the resident logs in, they will be required to update their password. 
  9. After updating their password, the resident should see all their smart devices on the dashboard. They’ll also be prompted to connect to their Wi-Fi for better performance.