Property Manager Help Center


How does Self-Guided Tour Mode work?

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Self-Guided Tour Mode is only enabled when your properties use Arize Smart Locks. When a prospective resident receives their access code for a self-guided tour, you can simultaneously adjust the thermostat inside the unit they’re touring, making sure they enjoy a pleasant viewing experience.   

To set Self-Guided Tour Mode 

  1. Click Devices in the side navigation menu.
  2. Under the word “Devices”, you should see “Thermostats”.  Click on Thermostats.
  3. Click Settings located next to “Thermostats”, the title of the page.
  4. At the bottom of the pop up, you should see “Self-Guided Tour Mode” and “Set Temperature”.
  5. Click the toggle to enable “Self-Guided Tour Mode”.
  6. Set the mode from the dropdown menu. Use the slider to set the temperature.
  7. Once the self-guided tour access code expires, the vacant apartment will return to the energy-saving temperature you’ve set for it.