Resident Help Center
What do I do if my Honeywell Smart Thermostat goes offline?
To troubleshoot your Honeywell Smart Thermostat if it goes offline
- Check to make sure your Wi-Fi is working.
- If your Wi-Fi is working, restart the thermostat by unplugging it or removing it from the wall plate for 30 seconds.
- If you are still experiencing issues, contact your property manager.