Property Manager Help Center
What are the different types of alerts?
There are four different types of alerts
- Safety and Security alerts update you on the status of each unit. You will receive alerts for water leaks, fire detection, extreme temperatures, motion sensor activity, and entry access.
- Low-battery alerts let you know when devices are low on battery and need to be replaced.
- Offline alerts let you know that the device is offline due to connectivity issues.
- Extreme temperature alerts let you know that the indoor temperature of a unit is either extremely cold or extremely hot. The thermostat will automatically begin heating or cooling until it reaches the desired set temperature.
| Devices | Offline Alerts | Low-battery Alerts | Safety Alerts | Security Alerts |
|---|---|---|---|---|
| Hub | Offline | |||
| Honeywell Thermostat | Offline | |||
| Arize Thermostat | Offline |
Extreme Temperatures (hot/cold) Extreme Temperature Resolved High Humidity |
||
| Light Switch | Offline | |||
| Dimmer Switch | Offline | |||
| Yale Lock | Offline | Low battery | Access code used | |
| Arize Lock | Offline | Low battery |
Tamper detected Multiple failed access attempts Access code used |
|
| Entry Sensor (Gen 1 & 2) |
Offline | Low battery | Entry Detected | |
| Motion Sensor (Gen 1 & 2) |
Offline | Low battery | Motion Detected | |
| Water Sensor (Gen 1 & 2) |
Offline | Low battery | Water Detected | |
| Smoke Listener (Gen 1 & 2) |
Offline | Low battery | Smoke Detected | Tamper Detected |
